All orders outside of the United Kingdom subject to duties and taxes upon entry in your country. For an estimate of these fees, please contact your local DHL & Royal Mail.

For orders to Indonesia & Asia, please CONTACT US.

All orders placed by 4pm, Thursday will be shipped every Friday of that week.

We currently only ship to the United Kingdom, United States, Canada, and Countries within the EU.

All orders placed by 4pm Thursday will be processed and shipped on Friday of that week.

All orders placed during Black Friday weekend will be shipped on Tuesday, December 2nd, 2025.

UK customers - your items will be shipped using the carrier of your choice and you will receive an email with your tracking information. Please note that some couriers take a few days to update this information.

Europe & Rest of the World - your items will be shipped using Royal Mail or DHL, subject to the shipping provider you selected. You will receive an email with your tracking information. Please note that some couriers take a few days to update this information.

All orders outside of the United Kingdom subject to duties and taxes upon entry in your country. For an estimate of these fees, please contact your local DHL & Royal Mail.

Please note that the information provided below are approximations and may be affected by events outside of our control. For International Customers, these approximations will only apply as soon as your order has been processed and are out for delivery.

UK - Royal Mail Tracked 48 (2-4 working days) £3.99

Europe (EU) - DHL Standard (1-2 working days) £29.99 OR Royal Mail Tracked (5-7 working days) £14.99

USA & Canada - DHL Standard (1-3 working days) £34.99 OR Royal Mail Tracked (5-7 working days) £23.99

Please note that there may be delays due to external factors that are out of our control (i.e. weather, courier delays, holidays, etc.) as such, please contact the courier for further details.

Failed Deliveries In the event of a failed delivery, we understand the inconvenience it can cause and we strive to make the process as smooth as possible for you. Here’s what you need to know:

Re-Delivery in some cases, we may be able to arrange a re-delivery however this is subject to the availability and policies of the courier.

Additional Fees please be aware that any failed delivery due to circumstances within your control (such as incorrect address, unavailability to receive package, etc.) may be subject to additional fees for re-delivery. These fees are imposed by the courier service to cover the extra handling and transportation costs.

Customer Responsibility to avoid failed deliveries, please ensure that your shipping information is correct and up to date. Additionally, allow for availability on the day of delivery to receive your package.

Contact Us if you encounter any issues with delivery, please don’t hesitate to contact customercare@pedasssatelier.com We are here to help and will work with you to resolve the situation as efficiently as possible.

Signature Required All orders above £250 will require a signature to be delivered, please follow along with your delivery notifications to ensure your packages reach you safely.

International Orders We currently offer international shipping via DHL & Royal Mail. Additional duties and taxes may occur depending on the region in which you live. Pedasss Atelier is not responsible for customs payment or any additional shipping charges incurred upon delivery and will not accept returns or issue refunds to customers on orders that were not received or declined by the customer due to unpaid duties.

Import fees may vary per country, please contact your local DHL or Royal Mail representative for the best possible estimate.